1. Introduction & Purpose of This Policy
YesB2 (yesb2.bet) is a trusted online betting and casino platform for players in Bangladesh and beyond. We believe privacy is a fundamental right, not an added perk — which is why the entire platform is built with the protection of your personal data as the top priority.
This Privacy Policy applies to the YesB2 website, mobile app, and all related services. By registering, logging in, or using any of our services, you are considered to have agreed to this policy. We strongly encourage you to read it in full.
Our privacy policy complies with the General Data Protection Regulation (GDPR) and international data protection standards. Your information is never sold to unauthorized third parties.
2. Information We Collect
To deliver the best possible experience on the YesB2 platform and to meet our legal obligations, we collect certain specific information. Details are outlined below:
Personally Identifiable Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID or passport details (for KYC verification)
- Residential address and country
Financial Information
- Payment method details (bKash, Nagad, bank cards, etc.)
- Deposit and withdrawal history
- Transaction date and amount
Activity & Technical Data
- IP address and device type
- Browser version and operating system
- Betting history and game session data
- Login time and location
- Data collected through cookies and tracking technologies
Contact Information
- Chat and email conversations with customer support
- Complaints & Feedback
3. How We Use Your Information
Data collected by YesB2 is used solely for specific, legitimate purposes. We never use your information for anything else without your consent.
- Account Management: Completing registration, verifying identity, and keeping your account secure.
- Service Delivery: Ensuring access to betting, casino games, promotions, and jackpot benefits.
- Financial Transactions: Processing deposits and withdrawals, and maintaining financial records.
- Fraud Prevention: Detecting suspicious activity and maintaining platform security.
- Legal Compliance: Meeting government regulations and licensing requirements.
- Personalized Experience: Showing offers and promotions tailored to your preferences.
- Customer Support: Get quick resolutions to your questions and issues.
- Service Improvement: Conducting analysis and research to improve platform quality.
4. Sharing Information with Third Parties
YesB2 never sells your personal data. However, in limited circumstances, information may be shared with trusted partners:
Authorized Third Parties
- Payment Processors: To process transactions (e.g., bKash, Nagad, bank gateway)
- KYC Verification Service: Regulated provider for identity verification
- Technology Partner: Software provider powering the platform
- Auditing Body: For financial auditing and compliance verification
Legal Requirements
Data may be disclosed pursuant to government authority or court orders, lawful requests from law enforcement agencies, or Anti-Money Laundering (AML) compliance obligations. In all such cases, only the minimum necessary information is shared.
5. Cookies & Tracking Technologies
YesB2 uses cookies and similar technologies to make your browsing experience smoother. Cookies are small text files stored in your browser or on your device.
Cookie Type
- Essential Cookies: Used to keep your login session active and ensure account security.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To monitor and improve platform performance and usage.
- Marketing Cookies: To show you relevant promotions (subject to your consent).
You can control or delete cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect the availability of some platform features.
6. Data Security Measures
YesB2 uses industry-standard security technology to protect your privacy. Our layers of protection are outlined below:
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
- Two-Factor Authentication (2FA): An added layer of security for your account.
- Firewall Protection: Advanced firewall to prevent unauthorized access.
- Regular Security Audits: Periodic reviews conducted by third-party experts.
- Restricted Access Controls: Only authorized personnel have access to your information.
- Data Backup: Regular backups stored on secure, encrypted servers.
That said, no method of transmission over the internet is 100% secure. In the event of a security breach, we will act promptly and notify you without delay.
7. Data Retention Period
We retain your data only for as long as necessary or as required by law. In general:
- Active account data — retained for the full duration of the account.
- Financial transaction records — retained for a minimum of 5 years after the last transaction, in compliance with AML regulations.
- After account closure — certain data may be retained for up to 7 years as required by law.
- Marketing data — deleted as soon as you unsubscribe.
Once the retention period expires, your data is securely deleted or anonymized in a way that makes it impossible to identify you.
8. Your Rights & Controls
As a YesB2 platform user, you have full control over your own data. Your key rights are:
- Right to Know: You can find out exactly what information we hold about you.
- Right to Access: You can request a copy of your data.
- Right to Rectification: You may request that any incorrect or outdated information be updated.
- Right to Erasure: You may request that your data be deleted under certain circumstances.
- Right to Restriction of Processing: You can restrict the use of your data for specific purposes.
- Right to Portability: You may request your data in a structured, portable format.
- Right to Object: You can opt out of marketing communications at any time.
To exercise any of these rights, please contact our support team. We are committed to responding to your request within 30 business days.
9. Protection of Minors
YesB2 is strictly for users aged 18 and above. We never knowingly collect personal information from minors. Age is verified at registration, and any account found to belong to a minor will be immediately closed and all associated data permanently deleted.
If you believe a minor is using our platform, please notify our support team. To learn more about responsible gaming, visit our Responsible Gaming View page.
10. Changes to the Privacy Policy
This privacy policy may be updated as our services or legal requirements change. For significant updates, we will:
- We will send a notification to your registered email address.
- We will display clear banners or notices on the platform.
- We will update the "Last Updated" date at the top of this page.
Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy. We recommend checking this page regularly.
11. Contact Us
Our support team is always available to handle any questions, concerns, or requests related to this Privacy Policy. You can reach us through the following:
- Live Chat: 24/7 live chat support available on the YesB2 platform.
- Email: support@yesb2.bet
- FAQ: FAQ page page.
We take every request seriously and aim to respond as quickly as possible.